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Question:
by David G Jtq #143931

how long is the warranty on the hear exchanger on H200FDN.

serial number: 211317****670**** The heat exchanger is leaking. It is leaking out of the bottom of the heater

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Question:
by Wayne R Eri #79827

cleaner stay's in deep end of pool.

Hello Wayne here: My Hayward pool cleaner goes to the deep end and goes in a large circle there. It will not come back to the shallow end.

I just replaced the rubber feet on the bottom of unit. Before I did that it moved very slow right to the deep end and stopped.

If you know why it is doing that can you tell me what model I have if I give you the serial number. It is 3c249312

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Question:
by Robert L Yxh #43590

How do I vacuumed my pool with my Haywood DE filter. The model I have has no valve to vacuumed to waist??Also when do I need to take cover off and wash out inside filter can damage filter

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Question:
by Gail V Rpf #6716

Communication of timer to pump not working - Aqua Plus.

While set to a consistent daily timer, the communication to the filter doesn’t work. Been checked several times, but pool service has not been able to correct the problem.

Is this a faulty box, electricity problem or pump problem? Thanks, Gail

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Question:
by Keilan Fng #5013

T-Cell replacement.

In April a board went out in our Aqua Rite panel board.We had this replaced by Arnold Pool's, Myrtle Beach SC in April .About four weeks ago the same board went out again,which Arnold replaced again. The board that was taken out was a faulty board.

It had shorted out in several location including were our T-3 cell plug into the board. Arnold said they could not replace this T-Cell because after checking with you if the cord going to the T-Cell did't have black burn marks you would not pay for it. This is ridiculous. After consulting with a electrician he said this was no true and a spike very well could have went to the cell.

It is very strange that the cell was working find until the board burned out . I would like Hayward stand behind there product and furnish me with a new T CELL-3 .

We have owned three pools and have used Hayward product in all of them. you can respond to this e-mail or call me at 843-360-****

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