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I purchased a Hayward pump and filter four years ago and before I could use it a tree fell on my aboveground pool and deck. Not having the pool inured, it took me several short Illinois summers to rebuild the deck and pool.

Last August I finally got enough help to install the pool liner and installed the filter and pump. The pump ran well and I winterized a month later. This spring I brought the filter and pump ot from heated storage and hooked them up. the pump ran for about 1 minute before stopping.

Upon inspection I found one of the long bolts that hold the motor together had come loose and had damaged the motor internals. This is not normal wear.

It is a manufacturing defect. The pictures show the screw as found backed out and the pile of shavings that came out of the motor in the plastic cover.

Review about: Hayward Pool Products Pool Pump.

Reason of review: Bad quality.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

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Hayward Pool Products Verified Representative

Dear anonymous,

Thank you for posting your review of the Hayward Pool Pump. Your feedback is greatly appreciated.

My apologies for your experience and I'll be glad to assist you with this.

Please contact me at your convenience. My email address is: CustomerSupport@Hayward.com

Please reference this posting when replying: 1053207

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