Product: Hayward Pool Products Pool Filter Clear all filters (5 of 5 reviews match)
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I bought a Hayward pool filter. Two years later the seam in the plastic filter chamber is starting to separate. I called Hayward and their response is deafening. It's an obvious design flaw that they don't want to address. There customer service is horrendous. I have...
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1.0
Product
Hayward Pool Products Pool Filter
I didn't like
  • Cheapness
  • Service
  • Bad service
#1280902
noticed sand in pool after opening this year. brand new pool was installed new in 2015 ran for 6 weeks in 2015 june thru late august in 2016 both installer and hayward say there is a fracture in the lateral assembly which needs replaced warranty is only one year and...
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HaywardPoolProducts
HaywardPoolProducts
Hayward Pool Products Verified Representative

Dear anonymous,Thank you for posting your review of the Hayward Sand Filter . Your feedback is most appreciated, yet my apologies for your experience with this filter. I'd lik...

1.7
Product
Hayward Pool Products Pool Filter
#1090396

Everything they make is terrible! I have their Multiport valve which won't last a single season because of the poor design and a pathetic spider gasket that will always leak to waste, increasing my water bill and inability to use the pool. Their DE6020 is just as bad,...
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HaywardPoolProducts
HaywardPoolProducts
Hayward Pool Products Verified Representative

Dear reeve11,Thank you for posting your review of the Hayward DE6020, The Pool Cleaner, and pump . Your feedback is most appreciated. My apologies for your experience with the...

Product
Hayward Pool Products Pool Filter
#1020692
I have a 25 year old Aqualink 8 that still functions! Their pumps are great, too! Hayward Multiport is the worst design because of a flimsy rubber Spider Gasket that constantly binds and gets ripped out of its seating, causing pool water to leak to waste/drain! The...
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1.5
Product
Hayward Pool Products Pool Filter
I didn't like
  • Lack of support
  • Poor design
  • Cheapness
#1006957
Hayward Pool Products - Very Poor Customer Service
I purchased 4/4/2016 a $540 Hayward pool filter from Amazon and installed it a week ago. Installed it without opening it up to make sure the filtering elements were inside. Guess what they weren't. Julio from Hayward customer service to me today, 4/23/2016 that the...
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1.7
Product
Hayward Pool Products Pool Filter
I didn't like
  • Defective equpment
  • Bad service
#852956