Contact Hayward Pool Products Customer Service
How to Reach a Person at Hayward Pool Products
Verified Contact Information
Toll-Free Number:
-
1-877-922-4483Hayward Rewards
Customer Service:
-
1-908-355-7995
General Info:
-
1-908-351-5400
Investors/ Franchising:
-
1-908-288-9706
Customer Service:
co-op@hayward.com
Totally Hayward Program
customersupport@hayward.com
Discounts/ Rewards/ Cashback:
support@haywardrewards.com
Hayward Rewards
Investors/ Franchising:
Legal:
Media:
Hayward Pool Products Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Hayward Pool Products Phone Number
1 (877) 922-4483
Average Hold Time
00:01:02
Average Calls duration
2 minutes
Most Popular Hayward Pool Products Email Address
techsupport@haywardpools.com
Hayward Pool Products Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Hayward Pool Products Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Hayward Pool Products Phone Number | 1 (877) 922-4483 |
| Average Hold Time | 00:01:02 |
| Average Calls duration | 2 minutes |
| Most Popular Hayward Pool Products Email Address | techsupport@haywardpools.com |
| Hayward Pool Products Live Agent Availability | 4% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Hayward Pool Products Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Product/ service, request for information and account |
| Customer Effort Score | High Effort |
| Prepare before the call to Hayward Pool Products | First and last name, phone number or address or zip code |
Contact Information
Hayward Pool Products Website:
Hayward Pool Products Help Center:
Corporate Office Address:
Hayward Holdings, Inc.
1415 Vantage Park Dr., Ste 400
Charlotte,
North Carolina
28203
United States
Other Info (opening hours):
Support Hours:
Monday - Friday: 8:00am - 8:00pm (EST)
Mailing Address:
Attn: Legal Department
400 Connell Dr., Ste 6100
Berkeley Heights, NJ 07922
Summary of Hayward Pool Products Customer Service Calls
987
TOTAL
CALLS
CALLS
01:58
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hayward Pool Products?
Product/ Service Question:
- “Problem with my pump”
- “My pump stopped working. I bought it July 2 last year.”
- “Want to purchase a pool heater. Wondering about service and warranty. I am from ***”
Request for Information Question:
- “Talk to a person about app”
- “Need to talk to a technician not a.i.”
- “No help”
Account Question:
- “Dei filter clogging after putting phos free max”
- “Can’t login”
- “Forgot my username”
Return/ Replace Question:
- “I need to replace the long tube that goes down inside the filter”
- “Pool replacements”
- “I need to get a replacement for my multi flow valve”
Shipping and Delivery Question:
- “Shipping”
- “Have not received o ring”
- “Super pump model *** port size”
Staff Question:
- “Poor service as they refuse to call after sending emails back and forth to resolve an issue of not accessing your *** OmniLogic app.”
- “Heat pump service”
- “Find service center”
Website/ Application Question:
- “Hayward Omnipl pump app assist can not shut off filter”
- “Trouble shoot salt and swim. After waiting online to talk to a tech. I spoke with a person that had know suggest to why my problem light was on.Hayward need a site for tech support.Wish I could get help.”
- “App not working”
Payments and Charges Question:
- “Rebate missing”
- “Rebate”
- “Rebate status”
Cards Question:
- “Not paying $2 and give you my creditcard # for a salt water pool advice”
- “Tegister warranty card”
Other Question:
- “Heater issue”
- “New pool heater won't start”
- “Heater”
Compare Hayward Pool Products Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Hayward Pool Products