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1.6

We had a new pool built last year. All Hayward Products.

1: The Pool Cleaner Never Worked.

2: Heater exploded after 4 months and needed to be replaced.

3: Hot Tub Pump failed-Replaced(not Hayward).

4: Control Board, failed out of the box, board was replaced on day 3. Still doesn't work. Turns things on and off by itself.

5: Salt Cell, failed, doesn't work.

5: Hayward Rep was to be here in the fall, never showed. Have been waiting for 2 weeks and he still hasn't made it here-Shocker!

6: Pool is not usable, because we cannot control anything.

I WOULD STRONGLY RECOMMEND NOT BUYING ANY HAYWARD PRODUCTS, THEY DON'T HAVE ANY CUSTOMER SERVICE, THEY SEEMINGLY DON'T CARE, AND THEIR STUFF JUST DOESN'T WORK!

Reason of review: Damaged or defective.

Monetary Loss: $15000.

Hayward Pool Products Cons: Defective equpment, Worst customer service ever, Product, Service, Nobody listens or offers to help.

Location: 620 Division St, Elizabeth, NJ 07201, USA

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